Rita Platform Terms of Service

Update Date: March 1, 2025

Before you use the platform, please read the following terms and conditions carefully. By using the platform, you agree to and be bound by these terms and conditions. If you do not agree to any of these terms and conditions, please do not use the platform.
We may update these Terms from time to time and will notify you by updating the “Update Date” at the top of the page. Your continued use of the Services signifies your acceptance of the updated Terms.

1.1 Product and Service Description
Our product, Rita AI, offers three subscription plans: Free / Pro / Mega. Each subscription plan differs in terms of quotas, customer support, and priority access. For detailed information, please refer to the product page.
1.2 Payment Methods
This service supports direct payment. Upon completing a subscription, users are required to make a one-time payment using their selected payment method.
Users may choose whether to enable auto-renewal at the time of payment:
Without auto-renewal: The subscription will automatically terminate at the end of the subscription period. If the user wishes to continue using the service, a new payment must be made.
With auto-renewal: The system will automatically charge the applicable subscription fee through the user’s selected payment method at the end of each subscription period, thereby extending the subscription until the user cancels it. If the automatic charge fails, the service reserves the right to suspend or terminate the subscription until valid payment is completed.
Users may cancel auto-renewal at any time through their account settings or by contacting customer support. Fees already paid for the current subscription period are non-refundable, and the service will remain active until the end of that period.
1.3 Delivery and Fulfillment Information
As this product is a virtual good (Software as a Service, SaaS), no physical shipment is involved. Upon successful payment, users will immediately gain access to the quotas and usage rights associated with their selected plan, which shall be deemed as completed delivery.
1.4 Refunds and Cancellations
After purchasing this service, if users are dissatisfied with the product or encounter service-related issues, they may request a refund in accordance with the Refund Policy.
Certain circumstances may fall outside the scope of refunds, such as when the user has already exhausted the subscription quota.
For the specific conditions and procedures regarding refunds and cancellations, please refer to and comply with the Refund Policy.
1.5 AI Disclaimer
You understand and acknowledge that certain functions of Rita AI are based on artificial intelligence (“AI”) and machine learning models. The outputs are provided for reference only and do not constitute any professional advice or commitment. Users must not regard AI outputs as professional opinions (such as legal, medical, or financial advice).
AI outputs are probabilistic and may contain errors, biases, or inaccuracies. You are responsible for exercising independent judgment when using AI outputs. Rita AI shall not be liable for any consequences arising from your reliance on AI outputs.
You are responsible for supervising, verifying, and approving the AI outputs you use, and for bearing full responsibility for any actions or decisions made as a result.

2.1 Access Rights
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Services. We reserve the right to modify, suspend, or terminate any part of the Services at any time without prior notice. You agree not to use the Services in any manner that could damage the functionality or accessibility of the Services.
2.2 Account Registration and Responsibility
To access our Services, you must complete account registration on the website and ensure that the personal information you provide is accurate, current, and complete. You must promptly update any changes and must not impersonate others or provide false information. You are responsible for keeping your login credentials (e.g., username, password, access keys) confidential and for all activities that occur under your account. If you discover any unauthorized use or security breach, you must notify us immediately. We reserve the right to disable your account if you violate these Terms or provide false information. By using our Services, you agree that we may collect and use information about you and your device to improve our products and provide services.
2.3 Prohibited Conduct
Unless expressly authorized by us in writing, you shall not use the Services for any illegal purpose, or in any manner that violates applicable laws, regulations, regulatory requirements, public order, or good morals. Prohibited conduct includes, but is not limited to:
(1) Harming Minors: Producing, uploading, disseminating, or promoting any form of child sexual abuse material; facilitating the exploitation, trafficking, sexual extortion, or enticement of minors; or sexualizing or sexually exploiting minors.
(2) Inciting Violence and Hatred: Promoting, advocating, or inciting extremism, terrorism, hatred, violent acts, or criminal activities; supporting related organizations or individuals; or encouraging discrimination, hatred, or violence based on race, ethnicity, religion, gender, sexual orientation, or other identity characteristics.
(3) Infringing Privacy and Identity: Unauthorized collection, misuse, or disclosure of others' private information; social engineering, deception, or intrusion into others' systems or networks; impersonating others or misleading others to believe AI-generated content is human original.
(4) Manufacturing, Disseminating, or Assisting in Illegal or Strictly Controlled Items: Including but not limited to weapons, explosives, hazardous materials, counterfeit or illegally obtained goods.
(5) Malicious or Harmful Content: Uploading or disseminating viruses, Trojans, malicious code, or any destructive programs; generating content harmful to mental, emotional, or physical health, including encouraging self-harm or unhealthy behaviors.
(6) False Information and Misleading: Falsifying, distorting, or disseminating deceptive information that misleads users' understanding of legal, scientific, medical, or public affairs.
(7) Political Interference: Advocating or interfering with elections, referendums, or political processes through the Services; engaging in unauthorized political propaganda, lobbying, or influencing government decisions.
(8) Monitoring and Censorship: Without legal authorization, tracking, monitoring, or analyzing individuals' physical location, emotions, communications, or content for censorship purposes.
(9) Fraud, Abuse, and Predation: Assisting or engaging in forgery, fraud, phishing, spam distribution, bulk registration, or other abusive behaviors.
(10) Generating Inappropriate or Illegal Sexual Content: Producing, uploading, disseminating obscene, pornographic, incestuous, bestial, or other illegal sexual content.
(11) Abusing Platform or System Resources: Circumventing restrictions through technical means, batch or automated account operations, or unauthorized use of service output to train other AI models.
2.4 Usage Restrictions and Principle of Good Faith
These Services may impose reasonable restrictions on access frequency, API call limits, storage space, or feature usage. You shall comply with all such restrictions and shall not attempt to circumvent, crack, or interfere with system limitations. When using any benefits, promotions, or rewards provided by these Services (including but not limited to invitation rewards, points redemption, coupons, etc.), you shall adhere to the principle of good faith and normal usage habits, and shall not obtain or accumulate improper benefits through technical means or other improper methods (such as batch registration, false transactions, exploiting vulnerabilities). If we discover abnormal or violating behavior, we have the right to immediately revoke relevant benefits, disqualify, restrict, or terminate account usage, and reserve the right to claim full compensation for any losses incurred thereby.
2.5 Service Changes and Availability
We reserve the right to modify, update, upgrade, or discontinue all or part of the Services and features at any time without prior notice. We do not guarantee that the Services will be available, uninterrupted, or error-free at all times, and we shall not be liable for any service interruptions or functional limitations caused by system maintenance, upgrades, force majeure, or third-party reasons.

3.1 If you wish to access the platform and GamAI services, you should create an account in GamAI according to the registration process. After successful registration, you can access the platform and GamAI services by logging into your account. GamAI has the right to conduct background checks on you, and has the right to decide on its own to refuse to grant you access to the platform and GamAI services or any part of it. During the registration process, you may be asked to provide additional verification or information.

3.2 You shall be solely responsible for the confidentiality and protection of the username and password of your account, and shall immediately notify GamAI of any unauthorized access to your account. Any instruction, notice or confirmation GamAI receives from your account shall be deemed to have been issued by you, although such notice or confirmation may have been issued by a third party, whether authorized or not, and you shall be bound by such instruction, notice or confirm. GamAI is not responsible for actions taken in accordance with instructions, notices or confirmations sent through your account. GamAI is not obliged to investigate the authenticity or authority of the person sending/executing the instruction, notice or confirmation, or to verify the integrity of such instruction, notice or confirmation

3.3 You should closely monitor all activities and transactions through your account, and you should take all steps and measures to check and verify the transaction history of your account. You should notify GamAI immediately:

3.4 Unless GamAI expressly agrees, each person is limited to one account. Do not create any accounts on behalf of or to impersonate others. If GamAI discovers that such a fraudulent account has been created, GamAI reserves the right to immediately suspend the account and reserve the right to take any further remedial measures, including but not limited to notifying relevant authorities, GamAI does not assume any responsibility.

4.1 Rita.ai and its affiliates own all rights and intellectual property rights to the Services and all content, functions, and technologies contained therein.
4.2 Unless otherwise agreed, you may only use the Services within the scope authorized by these Terms and shall not reverse engineer, decompile, crack, sublicense, or use the Services to develop competitive services.
4.3 Any feedback, suggestions, or improvement opinions you provide may be freely used by Rita.ai without additional compensation or obligation to you.

Rita.ai has the right to immediately suspend or terminate the provision of Services to you without prior notice if it discovers that you have violated these Terms or applicable laws and regulations, and may delete or block relevant information without incurring any liability.
You may stop using the Services at any time. If you wish to cancel your account, you may submit an application through official contact channels.

6.1 Third-Party Websites or Services
Rita.ai Services may contain links or integrated content to third-party websites, resources, or services not operated by Rita.ai or its affiliates. These third-party content and services are not controlled or operated by Rita.ai and may change, be unavailable, or be interrupted at any time. These third parties may include payment service providers, cloud service providers, and other essential partners.
You understand and agree that Rita.ai makes no express or implied warranties regarding the availability, legality, accuracy, completeness, or security of any third-party websites or third-party content, and shall not be liable for any direct or indirect losses or damages arising therefrom. Linking or integrating third-party content does not imply Rita.ai's endorsement, recommendation, or backing of such third party or its products or services. You shall bear all risks associated with accessing and using third-party websites or services and shall comply with relevant applicable third-party terms.
6.2 Service Status and Warranty Limitations
To the maximum extent permitted by applicable law, Rita.ai Services are provided on an “as is” and “as available” basis, and Rita.ai disclaims all warranties or conditions, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or reliability.
Rita.ai does not warrant that the Services will be uninterrupted, error-free, or available at all times; does not warrant that the Services or generated content will be applicable or secure under any circumstances, on any device, or operating system; nor does it warrant that all output will be complete, accurate, or meet your expectations or specific needs. Rita.ai shall not be liable for any defects, errors, or omissions that may exist in the Services, or for any damage to equipment, systems, or data caused thereby.
6.3 Limitation of Liability
To the extent permitted by law, Rita.ai and its affiliates, employees, agents, or partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use the Services, including but not limited to claims arising from reliance on service output, data loss, business interruption, loss of revenue, or other economic losses, even if Rita.ai has been advised of the possibility of such damages.
If applicable law prohibits all or part of the liability exclusion clauses, Rita.ai's liability shall be limited to the maximum extent permitted by law.

7.1 Governing Law
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where the Company is incorporated.
7.2 User Compliance
When using our Services, you are required to comply with all applicable laws and regulations of your country or region, including but not limited to data protection, import and export management, and sanction restrictions.
7.3 Dispute Resolution
If you have any questions or disputes regarding Rita.ai Services or these Terms, you should first contact Rita.ai customer service or official support team and endeavor to resolve the dispute through friendly negotiation.If the dispute cannot be resolved amicably, it shall be submitted to the competent courts of the place of Rita.ai’s incorporation, and both parties agree to the exclusive jurisdiction of such courts.
7.4 EU Consumer Terms
If you are a consumer in the European Union, these Terms shall not limit any mandatory consumer protection rights you enjoy under the laws of your country of residence. If these Terms conflict with mandatory legal provisions of your country of residence, the mandatory legal provisions shall prevail.
7.5 Severability and Waiver
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be interpreted or adjusted to the maximum extent permitted by law to achieve its original intent, and the remaining parts of these Terms shall remain in full force and effect.
Any failure by either party to exercise any right under these Terms, or to timely demand the other party to fulfill its obligations, shall not be deemed a waiver of that right or subsequent rights.

If you have any questions, comments, or complaints regarding these Terms, please contact us at [email protected].

If these Terms of Service are translated into any other language version, in case of any inconsistency or conflict between the English version and the translated version, the English version shall prevail.

This service is provided and operated by GAMS NETWORKS LIMITED. Registered address: 305 Sheffield, Spaces Pennine 5, 20–22 Hawley Street, Sheffield, England, S1 2EA.